Terms of Service

1. Acceptance of Terms

By accessing or using PDFSub ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

PDFSub is a comprehensive web-based platform offering PDF tools and document processing services, including but not limited to:

Document Organization Tools

• Merge, split, and reorder PDF pages
• Extract specific pages from documents
• Rotate and delete pages
• Compress and optimize PDFs

Document Conversion

• Convert PDFs to Word, Excel, PowerPoint, and images
• Convert images, Word, Excel, and HTML to PDF
• Extract tables and data from PDFs
• Bank statement to spreadsheet conversion

PDF Editor

• Add text annotations and comments
• Draw shapes, lines, and freehand markings
• Insert images and signatures
• Add stamps (Approved, Rejected, Draft, etc.)
• Highlight and redact content
• Fill PDF forms
• Replace existing images

AI-Powered Features

• OCR (Optical Character Recognition) for scanned documents
• Document summarization
• Document translation
• Chat with PDF documents
• Intelligent data extraction
• Invoice and receipt scanning
• Financial report analysis

Security Features

• Password protection and encryption
• Unlock password-protected PDFs
• Redaction of sensitive information
• Electronic signatures

Cloud Storage Integration (Pro and Business Plans)

• PDFSub Cloud Storage for saving and managing your files
• Google Drive integration for importing and exporting PDFs
• Dropbox integration for importing and exporting PDFs
• Secure file management dashboard

3. Processing Methods and Data Handling

Browser-Based Processing

Many of our tools process your documents entirely within your web browser using client-side technology. For these tools, your files are not uploaded to our servers. Browser-based tools include: merge, split, rotate, reorder, compress, add watermarks, PDF editing and annotations, form filling, signatures, and basic conversions.

Server-Side Processing

Some features require server-side processing for optimal results. These include: Word/Excel/PowerPoint conversions, HTML to PDF, OCR, and complex document analysis. For server-processed files:

• Files are encrypted in transit using TLS
• Files are processed in isolated, secure environments
• Files are automatically deleted after processing (typically within 1 hour)
• We do not access, review, or share your document contents

AI Features and Third-Party Processing

AI-powered features (summarization, translation, chat, data extraction) use third-party AI services to process your documents. By using these features, you acknowledge that:

• Document content is sent to AI service providers for processing
• AI providers process data according to their own privacy policies
• AI-generated results may not be 100% accurate
• You should not submit highly sensitive or confidential information to AI features

PDFSub Cloud Storage

Pro and Business subscribers may store files in PDFSub's cloud storage. Stored files are:

• Encrypted at rest and in transit
• Accessible only to you through your authenticated account
• Subject to your plan's storage limits
• Retained until you delete them or your account is terminated

Third-Party Cloud Storage Integrations

Pro and Business subscribers may connect their Google Drive or Dropbox accounts to import PDFs from and export PDFs to these services. By using these integrations:

• You authorize PDFSub to access files you explicitly select through the file picker
• We only access files you choose to import or folders you choose for export
• We do not browse, index, or access your cloud storage beyond your explicit selections
• OAuth tokens are stored securely and used only for authorized file operations
• You may disconnect your cloud accounts at any time from your account settings
• Disconnecting revokes our access and deletes stored OAuth tokens

Google Drive: Our use of Google Drive is subject to Google API Services User Data Policy, including the Limited Use requirements. We only request the minimum permissions needed to read files you select and write files you choose to save.

Dropbox: Our use of Dropbox is subject to Dropbox Platform Developer Guide. We only access files you explicitly select through the Dropbox Chooser.

4. Account Registration

To use the Service, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

5. Pricing and Payments

Free Tier

Some basic tools are available for free with usage limits. Free tier usage is subject to fair use policies.

One-Time Purchases

One-time purchase packages provide a set number of page credits that must be used within the specified validity period. Unused credits expire at the end of the validity period and are not refundable.

Subscriptions

Subscription plans provide monthly allowances for pages, AI requests, and cloud storage that reset each billing cycle. Unused allowances do not roll over to the next month. Subscriptions automatically renew unless cancelled.

Add-ons

Additional features like extra AI requests, storage, or API access may be purchased as add-ons to your subscription.

Refunds

Refunds are handled on a case-by-case basis. If you are not satisfied with your purchase, please contact our support team to discuss your options.

6. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Process documents containing illegal content
• Attempt to gain unauthorized access to the Service or its systems
• Interfere with or disrupt the Service
• Reverse engineer or decompile the Service
• Share your account credentials with others
• Use automated tools to access the Service without permission
• Resell or redistribute the Service without authorization
• Abuse AI features with excessive or malicious requests
• Attempt to bypass usage limits or restrictions

7. Intellectual Property

The Service, including its design, features, and content, is owned by PDFSub and protected by copyright and other intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written consent.

You retain all rights to your documents and processed output. We claim no ownership over your files, annotations, signatures, or any content you create using our tools.

8. Electronic Signatures

Our electronic signature feature allows you to add signatures to PDF documents. You acknowledge that:

• Electronic signatures created through our Service are for your personal or business use
• You are responsible for ensuring compliance with applicable e-signature laws in your jurisdiction
• We do not verify the identity of signers or the legal validity of signatures
• For legally binding contracts, you should consult with legal counsel

9. Redaction and Sensitive Information

Our redaction tool visually obscures content by covering it with black rectangles. You acknowledge that:

• Redaction is applied as a visual overlay
• You should verify that sensitive information is properly obscured before sharing documents
• We are not responsible for any information that remains accessible after redaction
• For highly sensitive documents, additional security measures may be appropriate

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY ACCURATE.

While we strive for accurate results across all our tools, we recommend:

• Verifying converted data against original documents
• Reviewing AI-generated summaries and translations for accuracy
• Checking extracted data before use in financial or legal contexts
• Testing edited documents before final distribution

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PDFSUB SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

Our total liability for any claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless PDFSub and its employees from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

13. Account Termination

You may delete your account at any time through your account settings. We may terminate or suspend your account for violations of these Terms or for any other reason at our discretion. Upon termination:

• Your access to the Service will end immediately
• Unused credits and allowances will be forfeited
• Active subscriptions will be cancelled
• Files in cloud storage will be deleted
• You may request a data export before termination

14. Changes to Terms

We may modify these Terms at any time. We will notify you of significant changes by email or through the Service. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

16. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration, except for claims that may be brought in small claims court.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Contact Information

For questions about these Terms, please contact us.